Transform Your E-Commerce Return Data to Boost the Bottom Line and Enhance Sustainability

AI-Driven Insights and Impact Analysis

Determine Different Type Return Behavior and real-time market Segmentation

Predict Return and Root Causes

Provide and experiment customized return resolutions tailored to different segments, ensuring fairness and addressing both abuse and fraud effectively.

Customer Return and Behavior Segment

Utilize AI to predict and prevent fraudulent activities, lowering return costs

Strategy and Customize Return Resolution

Maximize customer insights and segment markets effectively to boost profitability

Improve Return Economics and Efficiency

Help brands improve return economics by reselling returns directly to end users, increasing recovery rates, and maximizing value.

Seventory:

Data Consulting Specialized on Return Analytics

We are a Washington DC based data analytics consulting firm specializing in E-commerce return analytics. We help brands unlock insights from customer return behavior, segment the market, and predict abuse/fraud to lower costs and improve return efficiency and Economics.

At Seventory, we fueled by a deep passion and unwavering determination to address the significant business and environmental challenges posed by e-commerce product returns. We understand that solving such a complex issue requires innovative thinking beyond traditional approaches. That's why we're harnessing our expertise in the secondary market, e-commerce, consumer psychology, and analytics to offer a disruptive solution that transforms the returned and open-box economy in particular for brands with not that much resources in-house.

The founding team coming from 10+ year experience working in Largest Secondary market liquidation industry in US and managing returns for well-know E-commerce brands.

Big and Urgent Challenges in Customer Returns and our Analytical Solutions

Understanding Customer Return Behavior

Customer Segmentation can help brands better predict returns, abusive pattern and explore different return resolutions, such as free returns, charging fees for certain users, and incentivizing faster returns.

Best Disposition and Resale Channel

Finding the best disposition Channels for product returns is challenging: landfills are often used despite their high environmental impact, while more profitable channels like B2C resales are limited by lack of fast velocity and have hard time finding end user buyers.

Poor Economic Rate of Recovery (ROR) for Returns

According to reverse logistics company Optoro, the cost of processing a return can average up to 66% of its sale price, depending on the category, when accounting for reverse logistics, discount loss, and liquidation costs. We help brands understand these costs and find the best strategies to maximize the value of returned items.